COURSES
INTRO TO PRIVATE CLUBS
|1| Introduction to the Private Club Industry Intro to Private Clubs
|2| Types of Clubs and Ownership
|3| Basic Structure and Governance of a Private Club
|4| Structure and Governance of a Private Club
PRIVATE CLUB GOVERNANCE
|5| Bylaws - The Relationship Between Governance & Private Club Governance
|6| Role of the Board- What Makes Good Board Members and Cautions to Avoid
|7| Role of the President & Executive Committee
|8| Role of the GM/COO
|9| The Collaborative Governance Model
|10| Ethics
|11| Protecting Your Clubs Private
|12| Protecting Your Clubs Tax Exempt Status
|13| Setting Goals and Objectives
|14| Norms and Standards
|15| Board Orientations
|16| Do You Understand Why Members Join Your Club and the Relevant Importance?
|17| Matching Potential Members to Club Culture
COMMITTEE ROLES & RESPONSIBILITIES
|18| Committee Governing Protocols
|19| Bylaws and Governance
|20| Nominating Committee / Tactics & Strategies
|21| Role of the Secretary
|22| Role of the Treasurer / Finance Committee
|23| Role of the House Committee
|24| Role of House Committee Engineering / Maintenance
|25| Role of the Golf Committee
|26| Greens and Grounds Committee
|27| Role of the Membership Committee
|28| Role of the Tennis Committee
|29| Board Orientation
|30| Leadership Development Committee
|31| Role of the Search Committee
|32| Transition Committee
PRIVATE CLUB FINANCE
|33| Sound Fiscal Management
|34| Liability Issues - Fiduciary Responsibilities - Required Duties
|35| 501c7 Clubs
|36| Managing the Clubs Portfolio
MANAGEMENT ROLES
|37| Role of the GM/COO
|38| Role of the Controller
|39| Role of the Director of Golf / Golf Professional
|40| Role of the Golf Course Superintendent
|41| Role of the Tennis Professional
|42| Role of the Club Manager / Assistant GM
|43| Role of the Membership Director
|44| Role of Technology
INGREDIENTS OF SUCCESSFUL CLUB BOARDS
|45| Strategic Finance in a Data Driven Club
|46| Capital KPI's
|47| Club Capital Reserve Studies
|48| Engaging Past Presidents
|49| Managing the Renegade Director
|50| Risk Management for Private Clubs
|51| Effective Oversight by Volunteer Leadership VS Micromanagement
|52| Managing the Agenda - Good Habits of Effective Boards
|53| What is GCSAA?
|54| PGA, WHO WE ARE
|55| Sexual Harassment / Member Misconduct
|56| Crisis Management
|57| Security and Your Club
|58| Best Practices
|59| Uncontested Elections
|60| Board Portals
|61| Staff Engagement Surveys
|62| Member satisfaction surveys and NPS
|63| GM Performance Reviews
|64| Best Practices
STRATEGIC & LONG RANGE PLANNING
|65| The Club Business Plan Model
|66| Understanding your Constituency
|67| Instituting a Plan Management System / Member Communication Strategies
|68| Budgeting and Prioritizing Cap X
|69| Strategic Planning for Your Club
|70| Private Club Business Plan
|71| Golden Age
|72| Benefits of Master Planning
|73| Comprehensive Capitol Planning
|74| What is the Financial Driver of the Club?
HOMEOWNERS ASSOCIATIONS
|75| HOA and the interaction with Club Board
|76| The Connection Between Real-estate Sales and Your Club
COACHING
|77| Assumptions and Unsaids
|78| Intangible Secrets of Success
|79| The Man in the Middle